FAQ

Frequently Asked Questions

What makes Driftdale towels different?

Our towels are made from 100% long-staple Egyptian cotton at 600GSM (or 800GSM for our Heavyweight collection). This means they're thicker, softer, and more absorbent than standard towels — and they actually get softer with every wash.

What is eucalyptus lyocell?

Eucalyptus lyocell is a sustainable fabric made from eucalyptus wood pulp. It's naturally silky, temperature-regulating, hypoallergenic, and uses 95% less water to produce than conventional cotton. It's the ideal material for bedding.

How should I care for my Driftdale products?

Machine wash warm with like colors. Tumble dry low. Avoid bleach and fabric softeners — softeners coat the fibers and reduce absorbency. Your towels will naturally become softer with each wash.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders worldwide. No minimum purchase required.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us for a full refund or exchange. Items must be unused and in original packaging.

Where do you ship from?

We ship from our fulfillment centers in North America and Europe. Standard delivery takes 5-10 business days depending on your location.

Are your products safe for sensitive skin?

Absolutely. All Driftdale products are OEKO-TEX certified, meaning they've been tested and verified to be free from harmful chemicals and substances. They're safe for all skin types, including babies.